Technican Review
at Virgin Media O2
Level 2 Apprenticeship
Information Technology
Crawley, West Sussex
Review Submitted: March 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Virgin media installations
Service and repairs
Upgrades/downgrades
Sales
Service and repairs
Upgrades/downgrades
Sales
To what extent do you enjoy your programme?
5/5
I enjoy the support and structure for patient learning
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learned a lot about tools and ladders
I have learned about signals equipment and customer experience training
I have learned about signals equipment and customer experience training
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised and the structure we have has really helped me get to the stage I'm at now.
How much support do you receive from your employer?
5/5
The support has been amazing for example my manager is always happy to pick up the phone to me for any sort of question
How much support do you receive from your training provider when working towards your qualifications?
5/5
my support specialist has been amazing and is always there to help
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It gives me room to put my own personal touch to it.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There is social nights for the teams to unwind and team bonding events
Recommendations & Advice
Would you recommend Virgin Media O2 to a friend?
Yes
Why?
Because you are looked after so you can look after your customers
What tips or advice would you give to others applying to Virgin Media O2?
Do not be afraid, they will help you as much as possible
