Front of house team leader Review
at Greene King
Level 3 Apprenticeship
Hospitality Management
Hoveton
Review Submitted: March 2022
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Front of house team leader
Supporting staff, ensuring good customers service, resolving issues, leading the team
Supporting staff, ensuring good customers service, resolving issues, leading the team
To what extent do you enjoy your programme?
5/5
Very much enjoyed
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Learnt a lot more about selling and marketing
Developed a lot of my existing skills on customer service
Developed a lot of my existing skills on customer service
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised, the tutor was also very flexible
How much support do you receive from your employer?
5/5
I can ask whenever I need help or advice
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot of support.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It really sets in the skills to perform in my role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Sometimes. Not very often.
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
Good support, excellent training, good benefits.
What tips or advice would you give to others applying to Greene King?
.
