Customer Manager Resolver Review
at RSA Group
Higher Level Apprenticeship
Insurance and Risk Management
Peterborough
Review Submitted: March 2022
Overall Rating
4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
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Overview of Role
4/5
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Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Dealing with insurance referrals, building and providing coaching, running the team in the academy environment.
To what extent do you enjoy your programme?
4/5
I enjoy it but with my work schedule it is super difficult to balance things out
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, I have learned a better communication and collaboration skills
Structure and Support
How well organised/structured is your programme?
4/5
Structured well
How much support do you receive from your employer?
3/5
It is not on their priority list with the type of job that I am doing
How much support do you receive from your training provider when working towards your qualifications?
5/5
My trainer provided clear directions and super helpful
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It helps me to stay more focused and develop a broader knowledge and understanding.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes, they have stepping stones, e learnings, etc
Recommendations & Advice
Would you recommend RSA Group to a friend?
Yes
Why?
Good company to get more experience, however pay is not the best
What tips or advice would you give to others applying to RSA Group?
Be yourself and good ethics but the most important is to understand if this job is right for you
