Unit Leader Review
at RSA Group
Level 3 Apprenticeship
Insurance and Risk Management
Liverpool
Review Submitted: March 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Operations Unit Leader, dealing with Customer Claims and various other teams, servicing our customers on the front line
To what extent do you enjoy your programme?
5/5
I really enjoyed this programme, it's a great insight into the role and gives you exposure to look at skills you wouldn't necessary come across in your day to day role
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
The programme allowed me to revisit things I hadn't touched before and in years, some were a good refresher to engage further with Leaders and encourage more development in others
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised - I had a great coach who was always on hand and very supportive
How much support do you receive from your employer?
5/5
My employer was very supportive but I found it a struggle at times trying to manage the time I needed in order to do the work but this was down to me putting my role first during the most challenging times
How much support do you receive from your training provider when working towards your qualifications?
5/5
Very supportive, I found my coach extremely pro-active and always on hand when needed
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I think it opened my skills up more, some things I already knew but it was good to revisit them and refresh those skills but this allowed me to be better at my role and have more exposure
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There is always something happening in my place of work and the company gives you the support and encouragement to get involved
Recommendations & Advice
Would you recommend RSA Group to a friend?
Yes
Why?
They are a great place of work, very supportive, great for development and job satisfaction, I have worked for them almost 29 years and wouldn't want to be anywhere else
What tips or advice would you give to others applying to RSA Group?
Work hard and keep focussed, what you put in, you get out, the company has a performance related pay and I always find this to be consistent and a good way to reward those who do a great job
