Spring Insight Intern - Bloomberg Customer Service Review

Item: Spring Insight Intern - Bloomberg Customer Service at Bloomberg
Rating: 4.8
Author: Anonymous

at Bloomberg

Insight / Vacation Scheme (< 4 Weeks)

Customer Service

Review Submitted: April 2021

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Experience

4.8/5 - Skills Development

4.8/5 - Company Culture

5/5 - Overall Experience

5/5 - Recommendations and Advice

Overview of Experience

Please give an overview of the insight and what was involved on a day-to-day basis.

I really enjoyed the event, it was held over 3 days and there were only 8 of us participating, meaning that it was very engaging and collaborative. It was a mix of tutorial sessions, panel talks where we got to ask questions, and activities where we got the chance to demonstrate the skills that we had learnt.

What was it like understanding all about the business and potential roles available?

The organisers were very helpful in aiding our understanding of the industry, as well as the different sectors within the industry. They were always willing to answer our questions.

Please rate how insightful you found the insight

5/5

How would you rate the structure of the insight

5/5

Skills Development

Have you learnt any new skills or developed existing skills?

How to handle angry clients, how to turn negative phrasing into positive phrasing, how to manage customer expectations when on a client call, how to collaborate with colleagues.

How would you rate the training provided during your experience?

5/5

How would you rate the knowledge learned around industry-specific skills during the experience?

5/5

How would you rate the knowledge learned around personal or professional skills during the experience?

5/5

Please rate how the knowledge learned has helped you with regards to your career development

4/5

Company Culture

How would you rate business leader involvement during the insight

5/5

What was the company culture and general atmosphere like?

Very friendly, collaborative environment. Company taking active measures to ensure that their employees are satisfied with their roles and achieve good chemistry amongst each other.