Team Leader Review
at Greene King
Level 3 Apprenticeship
Hospitality Management
Marlborough
Review Submitted: February 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I work front of house.
Before opening I help make sure the bar is stocked up, tables are clean & menus are on them.
I make sure our customers are happy & enjoying their visit with us.
I pour drinks, make teas & coffees, deliver food orders & clear tables once finished.
We also make sure that our four legged friends are happy too with treats & water bowls for them.
Before opening I help make sure the bar is stocked up, tables are clean & menus are on them.
I make sure our customers are happy & enjoying their visit with us.
I pour drinks, make teas & coffees, deliver food orders & clear tables once finished.
We also make sure that our four legged friends are happy too with treats & water bowls for them.
To what extent do you enjoy your programme?
5/5
I am enjoying my course. Having been out of education for a very long time, I find some things a bit challenging. My coach/trainer is super helpful & extremely understanding, which makes this even more enjoyable.
As my daughter is also doing the same training as me it helps to get her assistance when I think I’m doing something wrong.
As my daughter is also doing the same training as me it helps to get her assistance when I think I’m doing something wrong.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Being new to hospitality, having worked mainly in customer services in an office, I have learnt how to pour pints & not end up with a glass of foam.
I’ve learnt how to open & close the pub on our computer systems & how to use the tills to order food & drinks.
I’ve learnt how to open & close the pub on our computer systems & how to use the tills to order food & drinks.
Structure and Support
How well organised/structured is your programme?
5/5
It is really well planned.
How much support do you receive from your employer?
5/5
My employer is very supportive.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider is excellent.
I can contact him with any query regarding the apprenticeship at anytime & he will help me.
I can contact him with any query regarding the apprenticeship at anytime & he will help me.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel it will give me a better understanding of my role within the company & help me work more productively.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
I am quite busy out of work & haven’t explored any of these options.
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
They are a great company to work for. In my experience they are friendly, helpful & understanding.
What tips or advice would you give to others applying to Greene King?
Be yourself
