Credit Hire Handler Review
at RSA Group
Level 3 Apprenticeship
Insurance and Risk Management
Halifax
Review Submitted: February 2022
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a credit hire handler for a motor insurance provider. I deal with third party credit hire claims. I negotiate costs, make savings for the business, deal with customers and handle claims from start to finish.
To what extent do you enjoy your programme?
4/5
I have enjoyed the learning and new experiences. Its helped me develop and plan for my future.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Prior to this role i had no insurance experience however this has helped my confidence, my knowledge and my technical ability. It has helped me plan for my future
Structure and Support
How well organised/structured is your programme?
3/5
The program is structured however the provider could have been more organised and supportive. A new provider is now allocated so future programs seem better
How much support do you receive from your employer?
4/5
My leader is very supportive. She doesnt however know much about the program so it would be helpful if they had a meeting to discuss the parameters. My leader has done her best with the information available.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I spent 2 years not knowing what i was supposed to be doing. Ive had 3 talent coaches throughout my program. My new coach is very helpful and pushes me to reach my goals.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Its given me a wider understanding of insurance which has helped me apply context to my work. Its also helped me help my team
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Yes
Recommendations & Advice
Would you recommend RSA Group to a friend?
Yes
Why?
They are willing to help you develop and support you. They have a wide variety of departments and help you progress and set career goals.
What tips or advice would you give to others applying to RSA Group?
Be open and honest and willing to work hard. Have goals in mind and be clear why you want the role.
