Motor Technical Consultant Review
at RSA Group
Higher Level Apprenticeship
Insurance and Risk Management
Manchester
Review Submitted: February 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I am responsible for strategy and best practice for third party motor claims. I also track, monitor and report on indemnity performance and associated metrics such as inflation, leakage, quality etc. I review financial and operational performance, and find ways to drive improvements to drive profitability of the motor book.
To what extent do you enjoy your programme?
5/5
I am enjoying the programme. I am relatively new to the programme, so I have only had a few coaching sessions, and one collaboration session - but all have been helpful and enjoyable. It is currently meeting my expectations, but I do not yet feel that it is having a massive impact on my role, as my technical learning is still at a basic level (just about to complete my cert).
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have held a number of roles, each providing opportunities for development. In my current role, I have exposure to underwriting and pricing, reserving, controls environments etc, all of which provide regular opportunities to learn and develop new skills. I constantly have to upskill on new data and analysis, and present data to new audiences.
Structure and Support
How well organised/structured is your programme?
5/5
The programme has been well organised, and it has either been clear what is happening / needs to happen and when, alternatively, if I have had questions, it has been easy to identify who to direct it to, and I have had good, timely responses. My study materials have been received quickly.
How much support do you receive from your employer?
5/5
I am happy with the amount of support I am currently getting. I do expect that there may be a need for more support in helping me to identify opportunities for learning as I progress through the programme. My leader takes an interest in my development and challenges me to do more.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I have access to the various materials available through Thrive, and my coach allocates relevant activity to me. I have bee self sufficient otherwise, but when I have had questions or needed guidance I have easily been able to get the info I needed, in a quick timeframe. All my engagement with my coach has been positive.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Currently my technical learning is not particularly assisting, however the programme a a whole is helping me to see more learning opportunities and taking them, where I may previously not have done so. I am beginning to lay some good grounding in awareness of the insurance business outside that which I see in my current role and can only see this improving over time.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Outside of the pandemic impacted time, yes there are social activities, but I tend not to engage with that many, unless they are of specific interest to me. There is the opportunity for team and individual charity work and fund raising, When I was last in the office they had begun to bring in vendors to assist with health & wellbeing, such as yoga instructor / classes etc.
Recommendations & Advice
Would you recommend RSA Group to a friend?
Yes
Why?
RSA has always provided me with lots of opportunities and supported my development. The company feels fair and reasonable in its dealings and there is a clear drive for improvement, technically, financially, culturally. Salary and benefits have always been fair, even when they have had to change. I have enjoyed working there as evidenced by my tenure.
What tips or advice would you give to others applying to RSA Group?
Do your research, understand the size and scope of the business to understand the potential career paths that may be available to you. Bring your knowledge and experience and be prepared to demonstrate how that can help to drive RSA forward, as there is a drive across RSA to seek and accept new ideas.
