Client Service Technician Review
at RSA Group
Level 3 Apprenticeship
Business Operations
Chelmsford
Review Submitted: February 2022
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Day to day servicing of policies including working up renewals, MTA and ad hoc tasks.
To what extent do you enjoy your programme?
4/5
I'm looking forward to learning new things and having a qualification to my name
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Not currently as I have been within RSA for 14years
Structure and Support
How well organised/structured is your programme?
4/5
very organised although would prefer a little more structure to the text book rather that having to read a large book
How much support do you receive from your employer?
4/5
Great support from employer no issues with me enrolling onto the apprenticeship even being part time
How much support do you receive from your training provider when working towards your qualifications?
5/5
We have monthly 3 hour long training sessions as well as meetings with our tutor
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
only just started so unable to comment at this stage
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
none
Recommendations & Advice
Would you recommend RSA Group to a friend?
Yes
Why?
Great family friendly company
What tips or advice would you give to others applying to RSA Group?
Do your reasearch
