Team Leader Review
at RSA Group
Level 3 Apprenticeship
Insurance and Risk Management
Liverpool
Review Submitted: February 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Leading a team of 12-15 Customer Service Handlers
To what extent do you enjoy your programme?
5/5
I enjoy learning and enjoy completing my assignments, ready for my reviews. Great satisfaction when learning something new.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, plenty of industry knowledge and maintained current skills. My confidence has also improved a lot
Structure and Support
How well organised/structured is your programme?
5/5
Very well organised, I am always kept up to date and the meetings/reviews and workshops have great structure.
How much support do you receive from your employer?
5/5
Great support, I am given the support that I need from both my peers and my line Manager.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Plenty of support, always on hand if I need guidance, no matter what the guidance may be.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Boosts my confidence and enables me to develop my career through improved industry knowledge.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes, additional training is always on offer and we are encouraged to attend.
Recommendations & Advice
Would you recommend RSA Group to a friend?
Yes
Why?
Great place to work.
What tips or advice would you give to others applying to RSA Group?
Research the organisation as a whole to see the size of the organisation and what opportunities are available.
