supervisor Review
at Greene King
Level 3 Apprenticeship
Hospitality Management
Twickenham
Review Submitted: February 2022
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Team leader, support of the management team in pub, organising and securing reservations, training stuff, running day to day whole pub & restaurant service, taking care & maintaining place. Making sure of individual progress for each member of a team. Providing best customer experience from step inside to farewell on the exit.
To what extent do you enjoy your programme?
5/5
I am able to recognise whole of my position in company thanks to my programme. I do enjoy it as it was very helpful with my new responsibilities and making sure all of the work is done by me in best possible way. Helped me understand all subjects of management and running a shift.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, with managment changes towards years I am employed by company I learn different styles and approach of the management. With new GM I was able to start my own aprentenship program and understand more of what is expected of me and upgrade my day to day work and skills.
Structure and Support
How well organised/structured is your programme?
5/5
It is very clear and subjects are made in easy structure to understand with options to dig deeper and all help from training provided is proving how important is to understand or responsibilities. I would say is best possible way organised specially with face to face meetings with trainer to explain all missed by reading/listening bits.
How much support do you receive from your employer?
5/5
Much. My managers are letting me to complete my apprenteship subjects using our company printer and letting me to accompany them through they own responsibilities so I can understand more of office work behind the pub running. If I required any help with activities from my programme they were always there to answer my questions and explain.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Much. [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is always in touch about all subjects and she is very helpful with answering all my questions, explaining all subjects to the end so we can start on new one and motivating by amazing approach to learner. Helping with all situations from work to put in place towards programme and giving examples of best behaviour working towards problem solving.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Very well. All informations provided towards learning are already in use in my work. Starting this programme helped me pick some more responsibilities, which thanks to training I am able to complete in best way. Hoping for completing this programme to work towards gaining more responsibilities in future and understanding more of back office work in hospitality.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No networking events only during Christmas menu change and drinks menu. We went to central London to have drinks.
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
Because it is a good company to work for and gives you opportunities to grow within the business and you meet amazing people.
What tips or advice would you give to others applying to Greene King?
To focus on growth not only on day to day shifts. Focus on progressing within the company and use the apprenticeship programme and learn from senior management.
