Shopping Centre Duty Manager Review
at Savills
Higher Level Apprenticeship
Customer Service
Derby
Review Submitted: February 2022
Overall Rating
4.1 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
The day to day management of front of security, cleaning and customer services teams
To what extent do you enjoy your programme?
4/5
I thoroughly enjoyed my programme, it required me to research a number of new subjects which have in turn improved my skill set.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
The time was diverted, so entailed me having to learn a wide variety of new skills such as incident management and HR investigation procedures.
Structure and Support
How well organised/structured is your programme?
4/5
The programme was well structured and organised. It allowed you to work at your own pace to suit your work schedule.
How much support do you receive from your employer?
4/5
The support was great, even through lockdown.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My training provider was always on hand to support me when needed.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
By learning lots of new skills I have definitely become a better people manager.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Due to COVID out of work events have been limited. However, it is definitely something my workplace encourages under normal circumstances.
Recommendations & Advice
Would you recommend Savills to a friend?
Yes
Why?
Professional, forward thinking company that offers lots of opportunities for growth and development.
What tips or advice would you give to others applying to Savills?
Read the job spec fully and research the business.
