Assistant manager Review

Item: Assistant manager at Greene King
Rating: 5
Author: Anonymous

at Greene King

Level 2 Apprenticeship

Hospitality Management

Runcorn

Review Submitted: January 2022

Overall Rating

5 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

5/5 - Skills Development

5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

My day to day is opening the pub managing a team doing the tills plus pre shift brief for the whole team. Making sure everyone is happy and also know what I want from them within my work day
Team is always great and make my day better when we all have a lovely shift.

To what extent do you enjoy your programme?

5/5

My programme started off really rocky as I was always working loads of hours but then I got passed on to a new trainer who was called [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] and he called and introduced himself via phone call then meet face to face the week later. We started going through what I needed to do and then my program started properly from then.
I enjoyed all the times we met up to calls via teams [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] always seemed to cheer me up if I have ever had a bad day

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

[This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is learnt me skills I didn’t think I would ever need, I would recommend [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] to everyone here within the pub to do any programme he’s the most caring trainer I have ever came across and is always on the phone if I ever need help with work or my exams

Structure and Support

How well organised/structured is your programme?

5/5

Programme was organised well and [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] came and helped me out lots if I ever was stuck he would always help out when and if he could.
I deffo wouldn’t fault the programme and would recommend everyone of my team
To all join up and start something new for themselves

How much support do you receive from your employer?

5/5

[This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] gave me the best support and I think I will always keep in contact with him as he was always a helping hand for me and wouldn’t see me upset or stressed through work he would always give me time to have a little rant and then we would start with work again.
If anyone ever wants to enjoy a programme so much and learn all new skills then [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] would be the best person to have

How much support do you receive from your training provider when working towards your qualifications?

5/5

I received support from [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] from start to finish and he was very supportive with me as I have been doing this for a little longer than expected due to Covid and other issues within my life and [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] always made time to help me and give me enough support to keep going

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

I think I have deffo learnt something new within doing my training online and doing new exams I didn’t think was possible but with the help from [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] he made me believe in myself which was good as I always have doubted myself and never thought I could do this but I have now thanks to [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions]

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

We don’t really have much to join in here we will be setting new events up within the pub and hopefully get everyone involved
We offer a great team and a family at the end of it

Recommendations & Advice

Would you recommend Greene King to a friend?

Yes

Why?

Greeneking is welcoming and at the end of work you always have a family within your team and a place we’re you’ll be happy and meet new people all the time