Kitchen and Bathroom Advisor Review

Item: Kitchen and Bathroom Advisor at Wickes PLC
Rating: 4.9
Author: Anonymous

at Wickes PLC

Level 3 Apprenticeship

Graphic Design

Gravesend, Kent

Review Submitted: November 2021

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role

4/5 - Skills Development

5/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

5/5

I am a Kitchen and Bathroom Adviser, I help customers who come into store looking for a new kitchen or bathroom, I show them around the showroom, and book in appointments with my Design Consultant to do a home visit and in store appointments with them. we talk over their wish list and when they want to be using their new room.

To what extent do you enjoy your programme?

5/5

I enjoy my programme very much, I find each session with my coach very informative, and find that doing the pre work and research always helps me to better understand what will be happening in each module. I am enjoying learning new things and building a portfolio of my work and even doing presentations to show of my knowledge.

Skills Development

Have you learnt any new skills or developed existing skills?

4/5

Yes I have learnt a lot of new skills, I am now much more confident when speaking with customers about there project and what aspirations they have. I will even have a conversation around budget and help them with any expectations they may have. I will also happily talk about our installation process and prices with customers to help manage expectations.

Structure and Support

How well organised/structured is your programme?

5/5

I think its pretty well organised, I had all my calendar invites with plenty of time so I could work my schedule around my learning. I never felt that my job is suffering due to the apprenticeship, and was always given time to work from home if that was easier for me.

How much support do you receive from your employer?

5/5

My employer has been great, giving me time to work in private, from home if needs be, so that I can concentrate solely on what i'm learning that day without interruption from customers or indeed other staff. My mentor has always been on hand to speak to my employers if this has got difficult at any time.

How much support do you receive from your training provider when working towards your qualifications?

5/5

My training has been stable and enjoyable, and when ever I have had a question or a worry about something on the course my mentor has answered my emails or dropped me a call to help put my mind at rest. They have always gone through my work and let me know promptly if something needs altering in any way.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

5/5

My knowledge has expanded a hundred fold since doing this course, I can answer questions and give information much more confidently than every before, and with that I am helping people better than I could before I started this course, I am happier to approach people as I am not so worried about what they may ask.

Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/5

Unfortunately I am unable to join any thing remotely related to sport, but we often have things on out side of work, and lots of things inside for charity events and special days through out the year. I enjoy getting evolved as and when I can, raising money for charity and enjoying some less stressful time with my store colleagues.

Recommendations & Advice

Would you recommend Wickes PLC to a friend?

Yes

Why?

I find that working here is like family, we are all accepted for who we are, there is little to no judgements and if something does come up it is soon stopped, I enjoy coming to work everyday and especially enjoy my training and the people I have met along the way that I would not have necessarily met at any other time.

What tips or advice would you give to others applying to Wickes PLC?

It very simple to apply for work and apprenticeship rolls within the company, I spoke to my store manager who backed me up and helped me go for the right one for me, I am grateful that there is this opportunity within my work place to step up and improve my CV with qualifications gained on this course.

View All Company Reviews