Sales Assistant Review
at Screwfix
Level 2 Apprenticeship
Customer Service
Macclesfield
Review Submitted: November 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
During my average day at work the tasks I perfrom are dealing with customers, providing and processing quotes, assisting with stock replenishment and maintaining warehouse standards. My day to day responsabilities include making sure that our admin folders and processes are upto date and company compliant. The rest of my day is made up with processing orders and dealing with tradies.
To what extent do you enjoy your programme?
5/5
I very much enjoy my programme. I've been able to meet some very interesting people from a wide ranging diverse backgrounds. After a 5 years at university it had been interesting and fun to get back into studying and using theories and techniques that I have used at undergraduate and post gradute level.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
During my time I have been able to add to my skills and knowledge base. The majority or these new skills are dealing with business to business sales, quoting for business and and dealing a wide ranging client base. The biggest increase in my knowlesge base is when dealing with plumbers as this is an area that I have no experience in.
Structure and Support
How well organised/structured is your programme?
5/5
I find my course to be very well organised and structured. The onefile programme that it uses is quite easy to use and navigate once you gt used to it. Logging time and activities is easy to do and can be easily found. When tasks require you to upload evidence it is easy to do, infact its rather intuative.
How much support do you receive from your employer?
5/5
My employer is very supportive in my work on this course. Both the Branch Manager and Assistant Branch Manager allow me time to complete instore tasks that I have been assigned. The attitude in my branch is very supportive and wanting to push colleagues to acheive their best. Any problems that ever arise are dealt with in a correct and timely manner.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My tutor, [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions], has been fantastic. She's always available, even at weekends, to help with either course based issues or technical issues that may arise. From my starting on the course to present day she's been very supportive and encouraging, which is something I've been very impressed with.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel that this qualification will enable me to perform well at work. I also feel that it's greatest asset is that it will allow me to progress higher in the company, to be honest that is the main reason that I asked to be put on to it.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Sadly there are no extra curricular activites in which to get involved with as this would be very welcome. The type of things I would like to get involved in out be professional networking events, trade/suppliers based events or training and events based on professional growth in the company itself.
Recommendations & Advice
Would you recommend Screwfix to a friend?
Yes
Why?
I would certainly recomend Screwfix to people. I joined during the pandemic after 5 years at undergraduate and post graduate study and I thouroughly enjoy my job. The people I work with are a great group of people who all pul together when needed, something I findvey appealing. I also find that it is a company that rewards hard work.
What tips or advice would you give to others applying to Screwfix?
The best piece of advise that I would give to someone joining screwfix would be to work hard, join in with what's happening instore and make yourself the best at your job. There is a lot to be gained by joining the company on a personal and corporate level.
