warehouse operative Review
at Fortnum & Mason
Level 2 Apprenticeship
Customer Service
London W1A 1ER, UK
Review Submitted: September 2021
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
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Skills Development
4.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I work in the wine cellar, my role is to replenish the shop floor of wines and spirits once they have sold, been, taken for online orders, broken or transferred to hospitality on the shop floor
To what extent do you enjoy your programme?
4/5
I enjoyed learning a more in depth understanding of how the business works
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I've improved my computer skills and pronunciation of wines in many languages, I've also passed my level 1 WSET home | Wine & Spirit Education Trust, waiting for level 2 to start
Structure and Support
How well organised/structured is your programme?
4/5
was very structured I knew where I was at each point and understood my targets
How much support do you receive from your employer?
4/5
anything or time i needed to study was given
How much support do you receive from your training provider when working towards your qualifications?
4/5
received all the attention i needed and was replied to quickly
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
i feel more confident
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We have many activities we can join in on and everyone had good morning Fortnum's at 9.15 every Tuesday morning to meet everyone
Recommendations & Advice
Would you recommend Fortnum & Mason to a friend?
Yes
Why?
they are a wonderful company to work for and you are looked after, celebrating my 5 years with them this year
What tips or advice would you give to others applying to Fortnum & Mason?
To be yourself
