GRN Admin Assistant Review
at Fortnum & Mason
Level 3 Apprenticeship
Business Operations
London
Review Submitted: August 2021
Overall Rating
3.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
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Overview of Role
4/5
-
Skills Development
3.4/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Processing stock that comes in to store whether it be an external warehouse transfer or direct delivery from the supplier. The stock is checked and quantities inputted into the system. General ad-hock such as emails and filing and reports as to be completed as well.
To what extent do you enjoy your programme?
3/5
The programme allowed me to refine my skills as well as learn the ways in which businesses work. I enjoyed being able to lean new things alongside my everyday work. I did struggle to keep track of my progress as I had an instructor change half way through which made things harder.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Ay my first office role I leaned many new skills. These include using Excel and creating reports, I developed communication skills both with internal and external stakeholders, by phone and email. I have learnt to train new employees and to use a new operating system Dynamics 365.
Structure and Support
How well organised/structured is your programme?
2/5
The programme is very well structured, although it is hard to keep track of how far along you are without having the instructor telling you.
How much support do you receive from your employer?
5/5
My employer was very supportive allowing me to take time when needed (a few times a week) to do the work. I did not have to take time outside of work to complete the programme.
How much support do you receive from your training provider when working towards your qualifications?
4/5
My second training provider was very helpful, always scheduling future meetings well in advance and very fast to reply to emails with any questions and queries. He was also very forthcoming with training and very good at pushing me to keep going.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I think my training has helped me a lot. It has helped me train new staff as well as manage my time, this has come in very handy since working from home. It has also given me a better understanding of the business as a whole.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
Since a large portion of the company has now started working from home they have developed some activities for staff to take part of, these are usually virtual events.
Recommendations & Advice
Would you recommend Fortnum & Mason to a friend?
Yes
Why?
This was the first full-time company I have worked for. They took me in when I had very basic skill and have been happy to give the opportunity to learn new skills. I have worked a few roles within the company advancing to where I am now. I would recommend them because I believe they offer the opportunity for growth.
What tips or advice would you give to others applying to Fortnum & Mason?
Show a willingness to learn. It isn't about having all the skills already but showing that you are ready and willing to learn and grow with the job. I would also recommend showing you are a team player as many departments work together and you should be ready to interact with everyone
