Assistant Manager Review
at Greene King
Level 3 Apprenticeship
Hospitality Management
London
Review Submitted: July 2021
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am an assistant manager for a busy pub in East London. I assist the General Manager in the day to day running of the pub, as well as stock management, health and safety compliance and training of team members. As well as serving and dealing with guests.
To what extent do you enjoy your programme?
4/5
My programme was very interesting, and I really liked my trainer. The materials were easy to access, and I was in regular contact to receive support.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I have developed my skills for coaching and various leadership styles.
Structure and Support
How well organised/structured is your programme?
4/5
My programme was halted for 2 months during the initial covid 19 outbreak, however once the break in learning ended, I would have monthly online meetings with my trainer.
How much support do you receive from your employer?
4/5
My employer gives me help from my line manager, the General Manager, as well as various training materials, and access to various senior leaders such as Business Development Managers and people from head office.
How much support do you receive from your training provider when working towards your qualifications?
4/5
I was able to contact my trainer at any time to support me for my qualification, as well as monthly meetings. The online materials that I could access were comprehensive and informative.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
My programme has helped me to develop in my knowledge of various leadership and coaching styles and has allowed me to take a step back and evaluate my own management skills and be better.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
We have an online social media platform with various groups where I can engage with the entire corporation, and we like to get involved with charity events for Macmillan.
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
They are a supportive employer and were fantastic during the lockdown to ensure the employees were supported, and ensured that many measures were put in place on our return to work to keep us and our guests safe.
What tips or advice would you give to others applying to Greene King?
I would tell them to be prepared for the long shifts and unsociable hours, but if you have a good team you will have a great time and is a rewarding job.
