Senior Assistant Systems Technician Review
at DXC
Level 3 Apprenticeship
Information Technology
Glasgow
Review Submitted: May 2021
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Investigating Issues
Monitoring queues
Incident Management
Incident Escalation
Troubleshooting and Support
Active Directory
Customer Service
Monitoring queues
Incident Management
Incident Escalation
Troubleshooting and Support
Active Directory
Customer Service
To what extent do you enjoy your programme?
4/5
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes developed my communication and IT skills.
Structure and Support
How well organised/structured is your programme?
4/5
Yes, structured well
How much support do you receive from your employer?
4/5
Yes, regular meetings, time to study, certification exams paid for, support meetings
How much support do you receive from your training provider when working towards your qualifications?
5/5
Regular meetings, progression meetings
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Yes, can use skills and knowledge I have gained from the qualification
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
Yes many events scheduled throughout the workplace. Regular charity events, social events etc
Recommendations & Advice
Would you recommend DXC to a friend?
Yes
Why?
Good company to work for as an apprentice
What tips or advice would you give to others applying to DXC?
List your strengths
Take pride in yourself
Take pride in yourself
