pcv driver Review
at Stagecoach UK
Level 2 Apprenticeship
Logistics and Operations
Cheltenham, Gloucestershire
Review Submitted: May 2021
Overall Rating
3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2/5
-
Overview of Role
3/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Driving busses to schedule. Assisting passengers with queries and with accessibility needs. Ensuring a good level of road safety.
To what extent do you enjoy your programme?
1/5
On the whole I have not enjoyed the apprenticeship. It has felt like an afterthought and inconvenience. The company does not give us time to complete any work.
Skills Development
Have you learnt any new skills or developed existing skills?
3/5
All driving and vehicle training given to me has been a new learning experience. There have also been refreshers on customer service, and some brief overview on disability awareness although I would have liked this to go into further detail.
Structure and Support
How well organised/structured is your programme?
2/5
Poorly. Taking into account covid restrictions, there has been little to no organisation. I have not been supported. There have been issues with getting the english/maths ticked off.
How much support do you receive from your employer?
1/5
The only time we are given to do the apprenticeship is when the Development Officer who does the virtual classroom sessions manages to take us off our schedule for the day, which has been rare. The beginning of the course had alot of confusion as the company staff (instructors and mentors) didnt know much about the apprenticeship or what experiences we were supposed to document/diary.
How much support do you receive from your training provider when working towards your qualifications?
4/5
The support from [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] has been generally good. Allowing for the covid restrictions, it would still have been better to have returned to proper classroom training when the government guidelines allowed for it.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
It has made no difference to the ability to perform my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There will be in the future, however covid restrictions have put these aside for now.
Recommendations & Advice
Would you recommend Stagecoach UK to a friend?
No
Why?
There is alot of responsibility put into the hands of new/training drivers but little support or training is given to understand what the best actions are to take.
What tips or advice would you give to others applying to Stagecoach UK?
.
