Apprentice Field Technician Review
at Vodafone
Level 3 Apprenticeship
Engineering
Manchester
Review Submitted: May 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
As a field technician my role is to install and upgrade the current services which Vodafone provide. I help expand our network to make it even bigger so we have have more customers. I drive round in a van going from Vodafone and other providers site to deliver the task.
To what extent do you enjoy your programme?
5/5
I love how I came in as an apprentice but was never looked down on and just taken on as any other engineer. The people on my team are very supportive when I need help or I am unsure if I'm doing the right thing. Also due to working on my own a lot of the time I have a sense of freedom.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have learnt a number of new skills from installing equipment, linking equipment together and removing old equipment. I have also learnt how tp log onto equipment to change configuration. I have learnt a lot about how the internet works and how the signals are transmitted at different wave lengths.
Structure and Support
How well organised/structured is your programme?
5/5
The program is very well structured, I learn 80% on the job and 20% off the job. The off the job learning is very well structured as it's set over a few days in total 5 times. Also the on the job learning is well structured as there is a lot to learn and they do a good job of teaching you the basics early on and building from that.
How much support do you receive from your employer?
5/5
A lot! When I was working with my mentor there was no such thing as a silly question. If I was unsure of what to do he would ask me what I think I should do, so that I could try and work it out before doing an install. Now I'm on my own all I need to do is phone someone and they're happy to help.
How much support do you receive from your training provider when working towards your qualifications?
5/5
A lot also! I have to complete a portfolio and show evidence that I can complete my job. I document this and then show my skills coach. He's very good as saying how I can make it stronger and how I can improve it. I've had that much support I'm nearly finished 4 months early.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel like I've learnt a lot on the calls and after the calls feel like I won't use that information. But then I'll be doing a task on the job and see that something I learnt on the calls is being applied in the physical side of the job.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
There are activities such as charity work and other activities to take part in, I have only been here 6 months and joined in covid so I haven't managed to explore all the opportunities available. Something I will look at is Vodafone offer 5 days paid work to go and help volunteer with a charity which is something I'm interested in.
Recommendations & Advice
Would you recommend Vodafone to a friend?
Yes
Why?
When I left my old job and came to Vodafone I was nervous for a new job, new people and a new career. The people here are excellent and make you feel like one of them straight away. Also the wage is very good - especially for an apprentice but also the pension is very good also.
What tips or advice would you give to others applying to Vodafone?
Be confident and trust your instinct but also listen to those people helping you. Also you need to be willing to learn every single day. If you just want to do the same thing every day then it's not for you, but if you like being on your own when working, and doing something new everyday then I would highly recommend it.
