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RSA Group

Claims Handler Review

at RSA Group

Level 3 Apprenticeship

Insurance and Risk Management

Manchester

Review Submitted: May 2021

Overall Rating

3.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
4/5 - Skills Development
3.4/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I set up new claims, handle the post for the team to make sure it get to the correct claim. I raise payments for the adjusters. I have my own claims with I have to look after.
To what extent do you enjoy your programme?
4/5
I enjoy learning about the other side of Insurance which I did not know about

Skills Development

Have you learnt any new skills or developed existing skills?
4/5
Yes I have to use new systems for this role

Structure and Support

How well organised/structured is your programme?
3/5
Its not been too good I have had too many tutors but the one I have now has been the best very srtuctured.
How much support do you receive from your employer?
4/5
A lot of support if i need time off to revise they are very flexible with me
How much support do you receive from your training provider when working towards your qualifications?
3/5
Now a lot before not a lot
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
It has help a lot as I now under stand the other side like under writing and the brokers role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
Not at the moment due to Covid 19

Recommendations & Advice

Would you recommend RSA Group to a friend?
Yes
Why?
Because they are a very good comapany to work for, they look after the staff
What tips or advice would you give to others applying to RSA Group?
I would tell them that they need to make the most of the opportunists they are given
In This Review
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