FOH Retail Review

Item: FOH Retail at Greene King
Rating: 4.1
Author: Anonymous

at Greene King

Level 3 Apprenticeship

Hospitality Management

Edinburgh

Review Submitted: May 2021

Overall Rating

4.1 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4.5/5 - Overview of Role

5/5 - Skills Development

3.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:

4/5

FOH retail staff,
Serving customers
Maintaining hygiene standards
Drinks and food service
Washing dishes when needed

To what extent do you enjoy your programme?

5/5

I really enjoyed the program and my trainer was great!

Skills Development

Have you learnt any new skills or developed existing skills?

5/5

I learnt a lot of new Skills about being a “team leader” or duty manager as other places call it.
Though I’ve not had a chance to use the skills I’ve gained. 10 starts for the training, none for Greene king.

Structure and Support

How well organised/structured is your programme?

5/5

Very well organised and easy to follow.

How much support do you receive from your employer?

3/5

Lots of support from team members already on the courses.

How much support do you receive from your training provider when working towards your qualifications?

5/5

Lots and lots of support, was great feedback, good notes and very supportive.

How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

4/5

I’m now an over qualified Waitress/bartender, hopefully I will be able to actually take on a duty manager role (again) if not with GK but somewhere els.