Motor service consultant Review
at Direct Line
Level 2 Apprenticeship
Insurance and Risk Management
Chichester
Review Submitted: May 2021
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3.5/5
-
Overview of Role
4/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
I am a motor service consultant, i find this role a little bit stressful but overall i enjoy my role and what i do and want to progress more
To what extent do you enjoy your programme?
3/5
I enjoy what i do and the field im in but i struggle with sitting on the phone all day sometimes
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Yes, ive gained more confidence with talking to people while working here and kow alot more about insurance then i ever did
Structure and Support
How well organised/structured is your programme?
3/5
I think it is well structured and organised but feel as if we need maybe some other more training then just reading a book
How much support do you receive from your employer?
3/5
I receive lots of support from my employer, they are very helpful with everything and give us the time that we need
How much support do you receive from your training provider when working towards your qualifications?
3/5
I feel as if we have good support with the training being provided by everyone
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
I think it just backs up our knowledge more and what im doing
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
They have plenty of things for us to get involved with the rest of the company such as network events
Recommendations & Advice
Would you recommend Direct Line to a friend?
Yes
Why?
As its a really supportive company and i believe they have good ethics
What tips or advice would you give to others applying to Direct Line?
Try and put in as much effort and concentration as it will really help and dont be afraid of your own confidence getting in the way
Apprentice Customer Service adviser
at Direct Line
- Level 2 Apprenticeship
- Barnsley, South Yorkshire
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4.3
