insurance advisor Review
at Direct Line
Level 2 Apprenticeship
Insurance and Risk Management
Derby
Review Submitted: May 2021
Overall Rating
3.7 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
mid term amendments such as change of vehicle, change of address, adding/removing drivers.
sell breakdown cover,
cross sell home insurance
sell breakdown cover,
cross sell home insurance
To what extent do you enjoy your programme?
4/5
speaking to people is what i love doing and the support i receive is okay
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
developed communication skills as i speak to a wide range of people every day
Structure and Support
How well organised/structured is your programme?
3/5
i think it could be more organised
How much support do you receive from your employer?
4/5
as much support as he can give me
How much support do you receive from your training provider when working towards your qualifications?
3/5
could be more support, were changing trainer in the middle of the apprenticeship and havent met the new one yet which can mess things up sometimes
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
it gives me the knowledge for my role
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
no i work from home
Recommendations & Advice
Would you recommend Direct Line to a friend?
Yes
Why?
the support within the business is great
What tips or advice would you give to others applying to Direct Line?
do your best always and bring all of yourself to work
Apprentice Customer Service adviser
at Direct Line
- Level 2 Apprenticeship
- Barnsley, South Yorkshire
-
4.3
