Senior Care Assistant Review
at Direct Line
Level 3 Apprenticeship
Healthcare
Kingston upon Hull
Review Submitted: May 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Caring for individuals who require help to make decisions. Administration of medication. Making sure the end is clean and tidy. Making life easier and safer fir people.
To what extent do you enjoy your programme?
5/5
I enjoy all training as it helps me to develop myself in different areas.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Mostly through hands on work has helped develop my skills.
Structure and Support
How well organised/structured is your programme?
5/5
I found the training very organised and structured.
How much support do you receive from your employer?
5/5
My employer was there to help any time it was required.
How much support do you receive from your training provider when working towards your qualifications?
5/5
Weekly or two weekly zoom calls which was due to covid restrictions. Twice I had face to face visits.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel it helped me to develop my care for others immensely and to understand there needs more.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
No
Recommendations & Advice
Would you recommend Direct Line to a friend?
Yes
Why?
Friendly company to work for.
Understand you may have problems and have an open door policy and there is always someone to listen.
Understand you may have problems and have an open door policy and there is always someone to listen.
What tips or advice would you give to others applying to Direct Line?
Be yourself. Explain the training you require and why.
Apprentice Customer Service adviser
at Direct Line
- Level 2 Apprenticeship
- Barnsley, South Yorkshire
-
4.3
