Customer Advisor Review
at Post Office
Level 3 Apprenticeship
Customer Service
Newquay
Review Submitted: April 2021
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
postoffice customer advisor and manager cover
To what extent do you enjoy your programme?
5/5
very enjoyable
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
yes
Structure and Support
How well organised/structured is your programme?
3/5
well organised, had problems uploading
How much support do you receive from your employer?
5/5
lots although has to be done in my own time
How much support do you receive from your training provider when working towards your qualifications?
5/5
100%
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
helps alot
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
no
Recommendations & Advice
Would you recommend Post Office to a friend?
No
Why?
no job security with closures and no career progression due to closures
What tips or advice would you give to others applying to Post Office?
its not secure as want to close all crown offices
