Kitchen Team Leader Review
at Greene King
Level 3 Apprenticeship
Hospitality Management
Doncaster
Review Submitted: April 2021
Overall Rating
3.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Training and monitoring staff.
Ordering produce and putting away deliveries.
Carvery & line work
Office and back of house paperwork
Prepping food
Ordering produce and putting away deliveries.
Carvery & line work
Office and back of house paperwork
Prepping food
To what extent do you enjoy your programme?
4/5
I loved my course at first as my trainer was amazing and made the course fun. I was then passed from 4 different trainers and I was never told I had a new trainer until the day of my meetings. Luckily I finally got settled with a trainer who helped me through the rest of the course eventhough we were in lockdown he still made sure the learning was done
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
I’ve learnt how to communicate better with the team & how to correctly set targets that are achievable. Also how to reward and praise the team.
How kitchen operations should be carried out to create the best experience for the guests
How kitchen operations should be carried out to create the best experience for the guests
Structure and Support
How well organised/structured is your programme?
4/5
It wasn’t as I was given 4 different trainers in the space of 3 months and nothing was communicated with me.
Our managers at work did not understand or what to be involved with my learning.
Once I finally got a settled trainer things worked out and the course was a breeze
Our managers at work did not understand or what to be involved with my learning.
Once I finally got a settled trainer things worked out and the course was a breeze
How much support do you receive from your employer?
1/5
None. 100% none.
How much support do you receive from your training provider when working towards your qualifications?
4/5
From my first trainer 100% dedication of getting me through this course.
4 trainers later, finally got a set in stone trainer who again gave 100%
4 trainers later, finally got a set in stone trainer who again gave 100%
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
A lot. It’s made me realise a lot of areas I could improve and it taught me lessons and skills I can now apply to my work
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
Nope.
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
The company it’s self do want to push their employees to go further within the business. However managers do not. No support from management made this course a lot harder than it needed to be
What tips or advice would you give to others applying to Greene King?
Use every resource they offer. Build up the qualifications in order to progress.
