Claims assessor Review
at Direct Line
Level 3 Apprenticeship
Insurance and Risk Management
Leeds
Review Submitted: April 2021
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Taking calls
Progressing claims
Reviewing files
Progressing claims
Reviewing files
To what extent do you enjoy your programme?
4/5
Brilliant
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Many new skills
Structure and Support
How well organised/structured is your programme?
4/5
Can’t complain
Provides plenty of time to learn etc
Provides plenty of time to learn etc
How much support do you receive from your employer?
5/5
As much as I needed
How much support do you receive from your training provider when working towards your qualifications?
3/5
Plenty at the start
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
More qualified
More knowledge
Allows me to progress further
More knowledge
Allows me to progress further
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Unaware as went into lockdown
Recommendations & Advice
Would you recommend Direct Line to a friend?
Yes
Why?
Brilliant company to work for
What tips or advice would you give to others applying to Direct Line?
I looked extensively to ensure it was the right company for me, many other apprentices and good working environment
Apprentice Customer Service adviser
at Direct Line
- Level 2 Apprenticeship
- Barnsley, South Yorkshire
-
4.3
