claims adviser Review
at Direct Line
Level 2 Apprenticeship
Insurance and Risk Management
Leeds
Review Submitted: April 2021
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4/5
-
Overview of Role
4/5
-
Skills Development
4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
i assist customers with any issues that occur with their motor claims
To what extent do you enjoy your programme?
4/5
i enjoyed the programme a great amount
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
ive been able to develop my proving solving and social skills. ive learned how to take complete ownership
Structure and Support
How well organised/structured is your programme?
4/5
the programme is very structured, your always made aware of whats happening and kept up to date
How much support do you receive from your employer?
4/5
the employer supports you any way they can and look to help in any situations
How much support do you receive from your training provider when working towards your qualifications?
4/5
the training provider was great for support as they would keep checking in to ensure you were up to date on the work but also ensuring it is done to a high standard
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
it helped by giving a wide range of insurance knowledge to enable me to help our customers with any issues they may have
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
the organisation has a wide range of different extra curricular to help
Recommendations & Advice
Would you recommend Direct Line to a friend?
Yes
Why?
its a great place to work
What tips or advice would you give to others applying to Direct Line?
.
Apprentice Customer Service adviser
at Direct Line
- Level 2 Apprenticeship
- Barnsley, South Yorkshire
-
4.3
