personal line consultant Review
at Direct Line
Level 2 Apprenticeship
Insurance and Risk Management
London
Review Submitted: April 2021
Overall Rating
1.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
2/5
-
Overview of Role
1/5
-
Skills Development
1.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
2/5
taking calls from customer and answering there concerns from customers and sorting there situations of insurance out.
To what extent do you enjoy your programme?
2/5
i dont massively
Skills Development
Have you learnt any new skills or developed existing skills?
1/5
some its not nessicarily skills just how the system works
Structure and Support
How well organised/structured is your programme?
2/5
not very well structered
How much support do you receive from your employer?
1/5
i would say it varies
How much support do you receive from your training provider when working towards your qualifications?
1/5
i get 3.5 hours a weeek but not every week do i get the hours
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
1/5
i am still doing it but struggiling alot!
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
no
Recommendations & Advice
Would you recommend Direct Line to a friend?
No
Why?
i prefer not to comment
What tips or advice would you give to others applying to Direct Line?
no
Apprentice Customer Service adviser
at Direct Line
- Level 2 Apprenticeship
- Barnsley, South Yorkshire
-
4.3
