Business Development Manager Review
at Greene King
Higher Level Apprenticeship
Hospitality Management
Nottingham
Review Submitted: March 2021
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Managing a team of 17 managers/303 total team members to deliver company KPI's
Motivate team, ensure team wellbeing and engagement is maintained
Develop skills and behaviours in direct team to aid promotion/professional development
Ensure businesses meet legal safety and standards requirements
Drive sales and profitability across the area
Lead projects in a variety of areas such as service, redevelopments, career pathway progression and profit conversion
Liaise with both internal and external stakeholders to maintain working relationships
Motivate team, ensure team wellbeing and engagement is maintained
Develop skills and behaviours in direct team to aid promotion/professional development
Ensure businesses meet legal safety and standards requirements
Drive sales and profitability across the area
Lead projects in a variety of areas such as service, redevelopments, career pathway progression and profit conversion
Liaise with both internal and external stakeholders to maintain working relationships
To what extent do you enjoy your programme?
5/5
The programme tied in extremely well to my role; I would learn new skills at an assessment day and be able to put them into practice straight away. The skills sessions were also a great place to discuss any barriers I was facing with other attendees/the tutor; enabling me to gain different viewpoints and new methods of problem solving.
Although challenging, the course provided interesting and relevant learnings that has aided my performance as a leader.
Although challenging, the course provided interesting and relevant learnings that has aided my performance as a leader.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I learnt so much!
Project Management - the importance of milestone meetings and Gantt/PERT charts to keep on track
Emotional intelligence, coaching and mentoring techniques
Concept of Flow and Psychological Contract - my favourite learnings!
Financial forecasting models and when to use them
Stakeholder management
Motivating, engaging and driving my team to deliver common goals
Types of culture - pro's and cons of each to know what to look out for, where my industry sits
Project Management - the importance of milestone meetings and Gantt/PERT charts to keep on track
Emotional intelligence, coaching and mentoring techniques
Concept of Flow and Psychological Contract - my favourite learnings!
Financial forecasting models and when to use them
Stakeholder management
Motivating, engaging and driving my team to deliver common goals
Types of culture - pro's and cons of each to know what to look out for, where my industry sits
Structure and Support
How well organised/structured is your programme?
4/5
Very structured, clear infographics of the course journey and stages provided from the beginning. There is enough flexibility between modules to plan time for writing essays and independent research when it suits you.
How much support do you receive from your employer?
4/5
I haven't asked for much assistance as it was easy to supply evidence for my portfolio due to my day to day role
Any assistance or support I have requested has been given quickly and was very helpful
Very supportive interest in how I am progressing/what I have learned
Any assistance or support I have requested has been given quickly and was very helpful
Very supportive interest in how I am progressing/what I have learned
How much support do you receive from your training provider when working towards your qualifications?
5/5
Amazing level of support, my tutor Louise was phenomenal. Always available, really friendly and explained difficult modules in an easy to understand format.
I learnt a lot through independent research, but an equal amount from my tutor! Cannot rate her highly enough. Lifetime as a whole have been brilliant with great communication; letting those involved know about my progress/next steps we need them to complete at EPA etc.
I learnt a lot through independent research, but an equal amount from my tutor! Cannot rate her highly enough. Lifetime as a whole have been brilliant with great communication; letting those involved know about my progress/next steps we need them to complete at EPA etc.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
The qualification will help me in every aspect of my role; leading people, financial management even through to effective time management.
I have grown in confidence from completing the programme also as I now feel I have more tools in my toolbox to overcome any issues. Independent research has also made me more aware of the industry as a whole and I have a much wider reading list now!
I have grown in confidence from completing the programme also as I now feel I have more tools in my toolbox to overcome any issues. Independent research has also made me more aware of the industry as a whole and I have a much wider reading list now!
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
GK raise money for MacMillan and organise many extra-curricular events to fundraise throughout the year; Tough Mudder, charity walks, sponsored events etc. A fortnightly social quiz and 'Morning Brew' catch up sessions are in place as well.
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
The way they have looked after their team members through the pandemic is simply amazing. Financial support has been put in place and they even took the decision to pay those not actually eligible for furlough during the first lockdown 80% of their forecasted hours. As an employer, GK have created an amazing culture where a family feeling is at the heart of everything they do, with new values to support this. Career progression is readily available and clearly mapped out, with lots of additional personal and professional development available.
What tips or advice would you give to others applying to Greene King?
Take the time to experience roles and tasks at all levels, always look after your team, have the drive to succeed in a dynamic environment and if you are ever unsure, just ask!
