City Agency Intern Review

Working predominantly in disposals, the role consisted of conducting viewings on behalf of our clients, engaging and liaising with tenant reps to understand their clients needs, pros and cons about the property, and the progress with short-listing and there onwards. Compiling interest schedules to ensure transparency to clients about level of interest. Also networking with other agents, discussing the market. The role also required data analysis and cross referencing to match disposal properties with requirements.

The departmental overviews provided a great overview of the different service lines and was made to be easily digested by non-cognate and cognate students, making it universal and interesting. They were well scheduled throughout the 2 week period and I really liked how they covered the presenting colleagues background and career progression to date as it really presented the variety of routes and options available both in the city and regional areas.

Skilled developed include:
-Strong communication, being adaptive to conversation with other agents over the phone and also in person when conducting viewings.
-Confidence in own judgement on how to react to a situation e.g. if another agent is not satisfied or requires further information
-Networking, being able to approach colleagues and gain valuable insight on their remits
-Research, being able to cross reference with CoStar, EG and Agents Society to maximize data input for comps or location search schedules.
-Emotional intelligence, understanding and being attuned to dynamics of conversation, body language of tenants when carrying out viewings.
-Professionalism in approach to conversing with directors and colleagues, on the phone to agents and over email.

The company culture is one of teamwork, a level of nurturing towards the grads and genuine care for wellbeing of the employees. The biggest element of the culture that shone through was that every colleague felt listened to, comfortable and ultimately energised by the work they do. All colleagues are ambitious, the grads have a well-rounded experience and feel knowledgeable and directional in how they will approach their career post-APC.

I thoroughly enjoyed my 2 week insight, I had the ability to get involved with work that added value/progress with client relationships from the outset. I was able to go out on viewings, network internally and externally and get a flavour of the different day to day tasks within Agency

Yes