Area Manager Review
at Post Office
Higher Level Apprenticeship
Business Operations
Barnstaple
Review Submitted: March 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Supporting around 100 Postmasters and their teams to help them provide a great customer experience.
To what extent do you enjoy your programme?
5/5
It has been really good to study again, spending time to improve and learn new skills which will help me support my teams.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes have found the sessions so far very useful particularly on learning styles and communication.
Structure and Support
How well organised/structured is your programme?
5/5
Have been given the schedule for the all of the webinars and skills days. Mylife site is full of information to help me.
How much support do you receive from your employer?
5/5
They have been really supportive enabling me to attend the training events and days and taking an interest in what I am studying.
How much support do you receive from your training provider when working towards your qualifications?
5/5
They are available when needed and have provided useful feedback on the assignments that I have submitted.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It has given me more confidence and made me more effective at my role.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
As I am in a team that works remotely there are no social events though we were able to attend a retail seminar pre covid
Recommendations & Advice
Would you recommend Post Office to a friend?
Yes
Why?
Its a great company, with a great history which helps provide essential services across the UK
What tips or advice would you give to others applying to Post Office?
To spend time researching the products and services that the Post Office provides as it often surprises people what we do.
