Branch Manager Review
at Post Office
Level 3 Apprenticeship
Finance
London
Review Submitted: March 2021
Overall Rating
3.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
-
Skills Development
3.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Running the branch smoothly and making sure everyone gives the best customer experience to customers entering our doors.
To what extent do you enjoy your programme?
4/5
I really enjoyed it as it gives me time to work on my weak areas and ask for support from my trainer and my line Manager.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Learnt few models and applied to improve my own skillset and now able to manage my time and my team more effectively.
Structure and Support
How well organised/structured is your programme?
4/5
I think they designed it very well but its for all retailers and some modules are not needed for my workplace. I think on the other side its good to learn a bit more and best practices from other retail sectors.
How much support do you receive from your employer?
5/5
My boss and Post Office fully support me and I am honored to be a part of such a great network
How much support do you receive from your training provider when working towards your qualifications?
3/5
In covid they keep changing the trainer and at the end I find they are pushing me to do it quicker without understanding how much time I need to do it properly.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I can manage my team more effectively and course has helped me specially in understanding my team, customers and manage and work with them in a better and more effective way.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No that's the only thing where I think company can work on to provide Colleagues opportunity to enjoy outside the work place.
Recommendations & Advice
Would you recommend Post Office to a friend?
Yes
Why?
Post Office helps you in all aspects of job and provides you training and apprenticeship programmes and the salary package and other perks including pension are great. The best thing is about getting the maximum support from your managers and freedom to work the way one wants to.
What tips or advice would you give to others applying to Post Office?
I will say be flexible and ready to learn and grow and you will get lots of opportunities. I have seen anyone starts working will never leave the company. I do understand now with franchising and ever changing customer needs competition is harder but if you develop yourself you will get more opportunities to work for PO Ltd.
