Area Manager Review
at Post Office
Higher Level Apprenticeship
Customer Service
Redruth
Review Submitted: March 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
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Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Supporting circa 110 agency branches for the Post Office
To what extent do you enjoy your programme?
5/5
Really enjoyable and relevant to my career
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes always learning new skills on a day to day basis
Structure and Support
How well organised/structured is your programme?
5/5
Very structured approach have had to adapt to remote sessions but they have been great
How much support do you receive from your employer?
5/5
My immediate line manager is very supportive and allows me 2 -4 days a month to complete my assessments
How much support do you receive from your training provider when working towards your qualifications?
5/5
Always there when I need them
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Gives me a greater understanding of how I can add value to branches that I work with, has made me look at how I interact with people.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
In normal times we would meet as a team but currently we are adapting to a more remote way of interaction
Recommendations & Advice
Would you recommend Post Office to a friend?
Yes
Why?
Good support, clear consise approach
What tips or advice would you give to others applying to Post Office?
To take the lead from the trainer you are assigned, ask questions to clarify anything you are unsure of and to just go for it.
