customer service advisor Review
at E.ON UK
Level 2 Apprenticeship
Marketing
Bolton, Greater Manchester
Review Submitted: March 2021
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
4/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
good course and taught ne things I have know in the passed but a good refresh ad update and a good opportunity to get to a job I wanted, still waiting on my certificate
To what extent do you enjoy your programme?
4/5
new areas and refresh old skills I have been rusty on
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
developed ways of dealing with difficult customers, and learnt more about SMART meters
Structure and Support
How well organised/structured is your programme?
4/5
very clear and well explained use of systems to monitor development and became easier once got used to over time
How much support do you receive from your employer?
4/5
a lot constant areas and offers for support and development and refreshing
How much support do you receive from your training provider when working towards your qualifications?
5/5
a a lot as above
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
a lot bit still awaiting on certificate
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
4/5
yes meetings and review bodies to support all staff in the future
Recommendations & Advice
Would you recommend E.ON UK to a friend?
Yes
Why?
supportive business and enjoy the work
What tips or advice would you give to others applying to E.ON UK?
have a long term goal
