Front of house team member Review
at Mitchells and Butlers
Level 3 Apprenticeship
Hospitality Management
Welwyn Garden City
Review Submitted: February 2021
Overall Rating
4.4 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
5/5
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Skills Development
4.2/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I take orders and serve customers food and drink.
To what extent do you enjoy your programme?
4/5
I really enjoy it, it is informative and interactive and provides me with great knowledge.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I have developed my communication and team leading skills as well as resolving guest complaints.
Structure and Support
How well organised/structured is your programme?
5/5
Very. It has a structure of things I need to learn and i am progressing nicely.
How much support do you receive from your employer?
5/5
My managers are excellent. I can go to them for anything and they sort me out.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My trainer is incredible, nothing is too much of a problem for him. He is always at the end of the line if I need help.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It makes me think about my actions and improves my performance.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
There is no extra curricular events.
Recommendations & Advice
Would you recommend Mitchells and Butlers to a friend?
Yes
Why?
They care about their staff
What tips or advice would you give to others applying to Mitchells and Butlers?
Be yourself. Be bubbly and don’t shy away from the opportunity
