Client Services Technician Review
at RSA Group
Level 2 Apprenticeship
Insurance and Risk Management
Chelmsford
Review Submitted: February 2021
Overall Rating
4.6 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4.4/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
processing of marine and liability insurance written by underwriters.
To what extent do you enjoy your programme?
4/5
the core parts around attaining my accredited qualification. I.E. Revision for exams and the tools for it.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
numeracy improved, knowledge of overseas tax regime, interpersonal skills.
Structure and Support
How well organised/structured is your programme?
5/5
couldnt ask for better
How much support do you receive from your employer?
5/5
my direct manager is very supportive. she has encouraged me all the way
How much support do you receive from your training provider when working towards your qualifications?
5/5
my tutor is available for queries if I need them. I do not feel isolated.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
better understanding of how my role sits within the insurance world. Clearer understanding of what underlies the premium booked. an employee who understands why they are doing something is better than one who just does without knowing
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
pre covid yes, currently some zoom quizs and the like.
Recommendations & Advice
Would you recommend RSA Group to a friend?
Yes
Why?
good fair employer, pay could be better but it is an employer to feel proud to work for.
What tips or advice would you give to others applying to RSA Group?
bring honesty, openness and willingness to learn and listen and you will do well. the company want you to succeed, not to fail
