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RSA Group

Team Leader Review

at RSA Group

Higher Level Apprenticeship

Insurance and Risk Management

Manchester

Review Submitted: February 2021

Overall Rating

4.8 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

4/5 - Overview of Role
5/5 - Skills Development
4.6/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
4/5
To lead and manage the performance of a team to achieve operational targets and deliver a customer service position in line with business strategy and drive engagement within the team.
To what extent do you enjoy your programme?
4/5
I enjoy the programme immensely. It has so far met my expectations and i'm looking forward to getting involved further in the programme.

Skills Development

Have you learnt any new skills or developed existing skills?
5/5
To early to say at this stage as only been on the course for one month. But i am confident the course will help refine current skills and give me an understanding of the knowledge and behaviours i need to develop to progress in my career.

Structure and Support

How well organised/structured is your programme?
5/5
Well organised. Online tuition is great. Timetable for the full year sent out in advance. 6 weekly support meetings with my mentor in place.
How much support do you receive from your employer?
5/5
My manager is very supportive. My apprenticeship submissions will be work based scenarios so its important that i am given access to work based projects and permitted to take on additional tasks at work to exercise my learnings. The senior management in my function is committed to developing their staff.
How much support do you receive from your training provider when working towards your qualifications?
4/5
So far so good. I have only attended one webinar so far and an introductory coaching session but all my experiences so far have been positive.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
I think it will help me raise my profile in my function and hopefully in the wider business. I think it will help my progression in terms of what i am doing at work. I'm not sure what weight the qualification itself in name will provide I think I will benefit more from the learnings and the personal development I can obtain from this rather than the status of the qualification.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
In non covid times yes. Lots of Charity Work. Supplier networking and team activities.

Recommendations & Advice

Would you recommend RSA Group to a friend?
Yes
Why?
Strong values, commitment to continuous development of staff. Supportive leaders. Great benefits. Flexible working. Strong reward and recognition programme. Cares about it's employees well being. Opportunities for females looking to progress in senior leadership.
What tips or advice would you give to others applying to RSA Group?
Great place to work. Prepare well. Do your research and show some enthusiasm.
In This Review
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