Front of House Review
at Greene King
Level 2 Apprenticeship
Hospitality Management
Anlaby
Review Submitted: February 2021
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
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Overview of Role
4/5
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Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
My role as a front of house staff can range from working behind the bar, delivering food/drink to tables, taking ordered, cleaning tables and taking payments.
To what extent do you enjoy your programme?
5/5
I enjoy it as it helps me develop more skills that will make my job easier and make my service better
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
Throughout 2020 we developed our table service skills. We then also had COVID training for safety measures.
Structure and Support
How well organised/structured is your programme?
5/5
My programme is very structured and organised all my work is throughly explained before doing it and everything is very well structured.
How much support do you receive from your employer?
5/5
I receive a great amount of support from my manager at work who I can ask for any help or information that I cannot find online.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I receive a lot of support during our virtual visits and if I were to have any questions or anything I can contact [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] and he will respond straight away with information that may help me.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I think it helps a lot as it has helped me develop more skills that means I can give a greater level of service to customers.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
No.
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
Greene king have been amazing to work for during COVID and have looked after all of their staff not only in work but during closure aswell. They have taken every precaution necessary to keep us all safe.
What tips or advice would you give to others applying to Greene King?
Do your research on the brand and their practices before interviews and be yourself, being a friendly happy face for the customers to see is a must have.
