customer service representative Review
at Copart UK
Level 3 Apprenticeship
Logistics and Operations
Westbury, Wiltshire
Review Submitted: February 2021
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
serving members on site, dealing with them on the phone. Customer service role - admin
To what extent do you enjoy your programme?
5/5
very enjoyable
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
how to manage a team - self awareness - how to manage potential conflict at the work
Structure and Support
How well organised/structured is your programme?
4/5
well structured and organised. sufficient studying
How much support do you receive from your employer?
5/5
monthly mentoring with manager and assistance when needed.
How much support do you receive from your training provider when working towards your qualifications?
5/5
as much as I need. Quick email and phone response
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
more of an understanding of managing a team - day to day running of a workplace
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
none at the moment due to covid-19 restrictions
Recommendations & Advice
Would you recommend Copart UK to a friend?
Yes
Why?
career progression
What tips or advice would you give to others applying to Copart UK?
do company research
