claims handler Review
at Copart UK
Level 3 Apprenticeship
Insurance and Risk Management
Bedford, Bedfordshire
Review Submitted: April 2023
Overall Rating
4.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
3.8/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Answering calls, calling out, answering and sending emails, loading instructions, ordering deliveries, speaking to policy holders and insurance companies, and giving good customer service.
To what extent do you enjoy your programme?
5/5
A lot.
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Yes, I have learnt how to write emails in a professional manor, how to give good customer service even when the policy holder is not being nice, how to organise my day and my maths and english GCSE.
Structure and Support
How well organised/structured is your programme?
5/5
I think it would help if the tutor spoke to management in the workplace to make them understand the importance of giving the student time to do the work given to them, as sometimes it was hard to get off the phone.
How much support do you receive from your employer?
2/5
.
How much support do you receive from your training provider when working towards your qualifications?
5/5
My training provider was a great help, I would have not got through it had it not been for him. He supported me in every way.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
He helped me put things into practice in the workplace.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
We do not have anything like that in my workplace.
Recommendations & Advice
Would you recommend Copart UK to a friend?
Yes
Why?
It is like a family unit, good work load and I love the people I work with.
What tips or advice would you give to others applying to Copart UK?
More room for improvement, I feel this is why people may leave as there is not much room for improvement and that is what people want, just like myself I hope to climb up the ladder.
