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Higherin

Customer Support Team Leader Review

at Copart UK

Level 3 Apprenticeship

Insurance and Risk Management

Bedford, Bedfordshire

Review Submitted: February 2021

Overall Rating

3.2 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

3/5 - Overview of Role
3/5 - Skills Development
2.8/5 - Structure and Support

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis:
3/5
Managing People and Performance
Reviewing KPI's for Dept and Colleagues
One-to-Ones
Dealing with Dept Complaints
To what extent do you enjoy your programme?
3/5
Enjoy

Skills Development

Have you learnt any new skills or developed existing skills?
3/5
Yes

Structure and Support

How well organised/structured is your programme?
3/5
Well
How much support do you receive from your employer?
2/5
Rarely given time out
How much support do you receive from your training provider when working towards your qualifications?
4/5
Alot
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
3/5
More Mindful and trying to practice new skills learnt
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
2/5
No

Recommendations & Advice

Would you recommend Copart UK to a friend?
Yes
Why?
Enjoy working here, room to progress, some trustworthy management
What tips or advice would you give to others applying to Copart UK?
Work Hard
In This Review
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