Decor customer advisor Review
at B&Q
Level 2 Apprenticeship
Customer Service
Cumbernauld
Review Submitted: February 2021
Overall Rating
4.5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4.2/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Customer advisor, keep on top of stock levels, shop standards and helping customer when help is needed
To what extent do you enjoy your programme?
5/5
I have very much enjoyed the programme and having the chance to develop my skills further
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Communication skills.
working as a team member.
Product information
working as a team member.
Product information
Structure and Support
How well organised/structured is your programme?
5/5
My trainer is amazing at keeping me up to date with what is going on and has regular meetings with myself.
How much support do you receive from your employer?
5/5
My employer gives me the time I need to study and complete my apprenticeship work on a regular basis.
How much support do you receive from your training provider when working towards your qualifications?
5/5
I feel I have great support as my trainer is always there to provide help when needed as well as regularly checking in and reminders of when work is due.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I feel it helps me a lot, it's made me stop and think more about my role in work and different ways of finding solutions.
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
1/5
No
Recommendations & Advice
Would you recommend B&Q to a friend?
Yes
Why?
I feel it is a great place to work, staff are amazing and can help build skills for life.
What tips or advice would you give to others applying to B&Q?
Always be willing to learn and never be scared to take on a challenge.
