Team Leader Review
at Greene King
Level 2 Apprenticeship
Hospitality Management
Grimsby
Review Submitted: February 2021
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
-
Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
I’m a team leader, I over see my shifts looking after my team. Serving customers, assessing situations and actin accordingly. Also office work, cash handling, telephone calls to maintenance and customers.
To what extent do you enjoy your programme?
5/5
It seems strange but I enjoyed working through workbooks
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
I’ve developed new skills such as being a more efficient team leader. Being able to listen to my team members and problem solving skills
Structure and Support
How well organised/structured is your programme?
5/5
I struggled to begin with as I had an assessor who left, giving me some one else who only dealt with me over the phone, then the previous one came back then left again and I ended up with my new assessor who I found amazing.
How much support do you receive from your employer?
5/5
I received support from my employer as and when it was required
How much support do you receive from your training provider when working towards your qualifications?
5/5
When I got my final training provider, , nothing was too much of an issues. I could email or text with any issue and he endeavoured to get back to me for assistance as soon as he could.
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
I believe it helps me a great deal, I am in fact thinking of staring the next level to gain more experience
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
We don’t have anything fancy, with the industry I am in, hospitality, it’s impossible for us all to meet up together
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
I believe they strive to make you succeed in your role and encourage you to always get better
What tips or advice would you give to others applying to Greene King?
Just be yourself! Working with customers daily takes a lot of courage, strength and self belief.
