Kitchen Team Leader Review
at Greene King
Level 2 Apprenticeship
Hospitality Management
Swadlincote
Review Submitted: January 2021
Overall Rating
3.3 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
3/5
-
Overview of Role
4/5
-
Skills Development
3/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
3/5
I lead the second kitchen team. Doing this I ensure that food is prepped and ready for all the staff on both teams. I run shifts smoothly and make sure that the food that I send out is in a timely manner and of a great quality. Most days I do a detailed line check to ensure the food quantities remain intact and I would also do a food order to ensure we always have what we need.
To what extent do you enjoy your programme?
3/5
I found that the program was enjoyable to the extent that it provided me with new and exciting takes of the industry. I will have to say that my studies did interfere with my work as we are a busy pub so it was hard tout time aside to make sure that I can do what is required of me. Overall, enjoyable. The tutor was lovely and understanding of the nature of the work. yes.
Skills Development
Have you learnt any new skills or developed existing skills?
4/5
yes! I have learnt how to be more forward in my leadership and to contribute effectively in the management chain. I think my main new skill would be a communication as before I was timid and shy about leading. Now I am confident to get across what I expect and also to report to those who are higher than me. Communication was the key to my development and now it is one of the main reasons I am held high.
Structure and Support
How well organised/structured is your programme?
3/5
The programme was very well organised. From say one everything was outlined clearly to me and was coherent throughout my studies.
Meetings were on a monthly basis so I knew in advance when I would be having a lesson. The induction provided much insight. The support however was a little fragmented, everything I learned was through simple book work, not structured to challenge people enough. But I was informed at the start that this is how it was.
Meetings were on a monthly basis so I knew in advance when I would be having a lesson. The induction provided much insight. The support however was a little fragmented, everything I learned was through simple book work, not structured to challenge people enough. But I was informed at the start that this is how it was.
How much support do you receive from your employer?
1/5
Very Little! On most occasions I had to fight to get out of shift to meet my tutor. Im not sure If this was a company wide policy or just in the one pub I work in. The managers care only for the business not their staff's development, the only time I heard my apprenticeship mentioned was when It came to bite them in the ass because I was falling behind. Not a good company.
How much support do you receive from your training provider when working towards your qualifications?
4/5
A lot. she was understanding and knew the way in which it worked in the pub. She gave me a lot of support so I could understand the content in context and ensured that I can Implicate it onto my own management.
Her attitude was understanding and nice: she was friendly and obviously expected the same thing back! she treated me with respect and saw me not as someone below her but as someone who needs guiding
Her attitude was understanding and nice: she was friendly and obviously expected the same thing back! she treated me with respect and saw me not as someone below her but as someone who needs guiding
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
4/5
Well my role as a team leader was very much you need experience with the surroundings you worked in. I excelled at most of the things in the kitchen but the content from the module helped me perform more coherently as a manager. It gave me background context as communicated and performing my role better.
This next 20 word sentence is to full the gap of the box that I have left. and hello reader!
This next 20 word sentence is to full the gap of the box that I have left. and hello reader!
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
3/5
I do a lot of gym and yoga! I spend most of my outside life either at the gym training or at home doing mindfulness stuff... i often go out mt way to help others on their fitness. obviously not at the moment because of covid but you get my drift. I also like dieting so working in a kitchen is giving me a lot of experience with food and cooking so generally it is good?
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
This is a very tricky question to answer I believe. Green King as a company have done nothing but help and support me. Ive bee paid well and been offered on a good pension scheme. However, the pub that I worked in is not! they only care about money, no care for their customers and staff. They get complaints about how the staff are miserable but nothing Is ever done to help amend this issue.
What tips or advice would you give to others applying to Greene King?
As much as it seems advertising to work in any pub it is to be said: it depends which pub! I found that some of the pubs I worked in the team was unified and there was a great community that ran through (and thus staff stayed for longer). Unfortunately I ended my career in the pole opposite where drama and bitchyness was smilingly the only thing that was keeping the place up. Staff, Managers and Customers are dropping like fly's and anyone who can stand up and pose a reason why is shot down at blank range with a cannon.
