Bar Team Leader Review
at Greene King
Level 3 Apprenticeship
Hospitality Management
Edinburgh
Review Submitted: November 2020
Overall Rating
5 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
5/5
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Overview of Role
5/5
-
Skills Development
5/5
-
Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
5/5
Running shifts while General Manager and Assistant manager are away. Delegating tasks to staff on shift. Counting up tills and safe at start of day and end of day. Liaising with kitchen to ensure efficient service and out of stock items are known. Placing food and drink orders and accepting them on day of delivery. Doing daily and weekly stock takes as well as continuous stock monitoring throughout the shift. Completing daily paperwork to company standard.
To what extent do you enjoy your programme?
5/5
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
By doing this course I have learnt to hone my managerial style and personalise it to each member of staff and the team as a whole to ensure the most effective service is given. I have learnt how to deal better with issues within the team whether that be disputes between team members or complaints about the way of working in the business. I have been able to further develop the way I work on each shift.
Structure and Support
How well organised/structured is your programme?
5/5
How much support do you receive from your employer?
5/5
How much support do you receive from your training provider when working towards your qualifications?
5/5
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
The working relationships between manager and staff are well maintained and are built on mutual trust and respect. A work life balance is a top priority for the company and the managers within showing that staff are valued and making sure they are not overworked. Benefits given are good with a hefty discount on meals and drinks for staff. My own business was a great place to work and the colleagues were a family not just work.
What tips or advice would you give to others applying to Greene King?
Go in with an open mind, take all the chances for development they give you as it will give you valuable skills whether you are looking for a career in hospitality or not. The skills gained are transferable to a wide range of industries and jobs. The work is hard and you need to be ready for that as although you are given respite when you are working it’s long and you are dealing with the public which can be difficult.
