Duty manager Review
at Greene King
Level 3 Apprenticeship
Hospitality Management
Bolton, Greater Manchester
Review Submitted: November 2020
Overall Rating
4.8 /5
The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!
4.5/5
-
Overview of Role
5/5
-
Skills Development
4.6/5
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Structure and Support
Overview of Role
Please give an overview of your role and what this involves on a day-to-day basis:
4/5
Managing the team on shift, opening or closing the restaurant. Doing daily brief sheets. Making sure the place is running smoothly. Dealing with customer complaints
To what extent do you enjoy your programme?
5/5
I really enjoy them. My trainer is brilliant and makes it enjoyable
Skills Development
Have you learnt any new skills or developed existing skills?
5/5
Developed my customer service skills and how to speak to customers confidently as well as the staff members
Structure and Support
How well organised/structured is your programme?
4/5
Very. [This section of the comment has been removed by a member of the Higherin Team because it did not meet our site terms and conditions] is organised and always has a plan of what we will be doing
How much support do you receive from your employer?
4/5
As much as I would like, if I need help with something they help me
How much support do you receive from your training provider when working towards your qualifications?
5/5
Lots! She is brill. Only a message away, I’d I need her she always replies the same day and helps me
How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
5/5
It definitely builds up your confidence
Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
5/5
Yes we do charity events for Macmillan. Breakfast with Santa, children’s parties etc
Recommendations & Advice
Would you recommend Greene King to a friend?
Yes
Why?
It’s a nice company to work for
What tips or advice would you give to others applying to Greene King?
Be yourself
