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Higherin
Unilever

Customer Account Manager/Executive (Customer Development Placement) Review

at Unilever

Placement (10 Months+)

Sales

Kingston Upon Thames

Review Submitted: June 2025

Overall Rating

4.9 /5

The Overall Rating is the average of all the ratings given in each category. We take those individual ratings and combine them into one final score!

5/5 - Overview of Role
5/5 - Skills Development
5/5 - Support and Guidance
4.5/5 - Company Culture
5/5 - Overall Experience
5/5 - Future Career Prospects

Overview of Role

Please give an overview of your role and what this involves on a day-to-day basis.
My role is working as a Customer Account Manager, where I work as the contact for my customer at Unilever. I am responsible for planning products to list in the retailer, promotions and in-store activations. As sales is all about hitting a specific turnover the environment is focused on opportunities to increase turnover and winning in the market.
Were you given much responsibility during your placement / internship?
Yes, I was responsible for an account at Unilever. If I didn't take action on the account or address an issue they were facing, no one else in the business would. I learnt to have a passion for my account as it was my responsibility.
Please rate how meaningful the work you were doing was
5/5

Skills Development

Have you learnt any new skills, or developed your existing skills?
I've improved in my understanding of commercial accumen, my confidence and teamwork skills. These are all key parts of being in sales.
How would you rate the training provided during your experience?
5/5
How would you rate your development of industry-specific skills during the experience?
5/5
How would you rate your development of personal / soft skills during the experience?
5/5
Please rate how these skills have helped you in your career development
5/5

Support and Guidance

How much support and guidance did you receive during your placement / internship?
I had a very supportive line manager who helped me develop my skills and answer questions I had. My team was great as well and they helped me become a better account manager.
How would you rate the support and guidance from your line manager?
5/5
How would you rate the support and guidance from the wider team?
5/5

Company Culture

What was the company culture and general atmosphere like?
A great culture, one where they are very supportive of one another, high performing as they want to succeed but also a fun environment to work in!
How would you rate the inclusiveness of the culture?
4/5
How would you rate the social opportunities?
5/5
How would you rate the diversity initiatives?
4/5
How would you rate the charity, sustainability and corporate social responsibility (CSR) initiatives?
5/5

Overall Experience

To what extent did you enjoy your placement / internship?
I really enjoyed my placement as it was a great opportunity for me to experience a corporate environment and experience the sales industry. I loved the responsibility I got and this really helped me grow in my confidence.
Please rate your level of enjoyment on your placement / internship
5/5
Please rate how your experience met your expectations
5/5

Future Career Prospects

Please rate the future employment prospects at Unilever
5/5

Recommendations & Advice

Would you recommend Unilever to a friend?
Yes
What advice would you give to others applying to Unilever
Do your research on the culture - specifically behaviours they look for, research what is going on in the company in terms of product launching and be yourself in the application process.
In This Review
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